Return Policy

Can you return plants? No.

At this time, The Trop House does not accept returns on plants and all sales are final. We do, however, guarantee every plant will arrive in great condition. 

Plants or pots that arrived damaged should be reported within 7 days of receiving your item (s) via email at info@thetrophouse.com

Please have your order number and photo of your damaged item ready. Pictures must be sent back to us within 72 hours of receiving the request, so we can ship you a replacement.